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      <title>有效沟通技巧 - 交互式测验</title>
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    </head>
    <body>
      <div class="main-wrapper">
          <div class="quiz-container">
            <div class="quiz-header">
              <h1>有效沟通技巧 - 交互式测验</h1>
              <p>检验你对文档内容的理解程度</p>
            </div>
            <div id="quiz-content">
                <div class="quiz-body">
                    <div class="progress-bar">
                        <div id="progress-indicator"></div>
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                    <div id="question-container">
                      <p id="question-text"></p>
                      <ul class="options-list" id="options-list"></ul>
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                    <div id="result-container"></div>
                    <div id="hint-container" class="hint-container"></div>
                </div>
                <div class="quiz-footer" id="quiz-footer">
                  <button id="prev-btn" class="nav-btn">上一题</button>
                  <button id="hint-btn" class="nav-btn" style="background-color: #ffc107; color: #333; box-shadow: 0 4px 12px rgba(255,193,7,0.3);">提示</button>
                  <button id="next-btn" class="nav-btn">下一题</button>
                </div>
            </div>
          </div>
      </div>

      <script>
        const quizData = [
  {
    "question": "根据文档，有效沟通的核心目标是什么，它与单纯的信息传递有何区别？",
    "options": [
      "确保信息被大声、清晰地表达出来。",
      "为了达成共同的理解和解决问题而进行的思维交流。",
      "快速将自己的观点传递给尽可能多的人。",
      "在对话中占据主导地位，说服对方接受自己的观点。"
    ],
    "correctAnswerIndex": 1,
    "explanation": "文档强调，真正的沟通是双向和互动的，其核心目的不仅仅是单向地“传递信息”，而是要确保接收方能够准确理解信息，并最终达成共识或解决问题。这是一种思维层面的交流，而非简单的信息发布。",
    "source": "文档中「一、理解沟通的核心：沟通不仅是传递信息」部分",
    "hint": "文档中提到，真正的沟通是双向的、互动的，其目的超越了简单的信息传递。"
  },
  {
    "question": "在进行“主动倾听”时，文档推荐使用哪种技巧来确认自己是否准确理解了对方的意图？",
    "options": [
      "在对方说话时，快速思考如何反驳其观点。",
      "打断对方，要求其重复刚才的论点。",
      "通过反馈和复述对方的要点来进行确认。",
      "保持沉默，用眼神示意对方继续说下去。"
    ],
    "correctAnswerIndex": 2,
    "explanation": "文档中的“反馈与复述”技巧是主动倾听的关键实践。通过用自己的话总结对方的观点（例如，“我明白你的意思是说...对吗？”），可以有效地检验自己的理解是否正确，并向对方展示你正在认真倾听。",
    "source": "文档中「二、听力技巧：良好沟通的起点」的“反馈与复述”部分",
    "hint": "想一想，如何既能验证自己的理解，又能让对方感受到被尊重和倾听？"
  },
  {
    "question": "为了使你的观点更具说服力，避免表达模糊，文档推荐了哪种方法？",
    "options": [
      "使用华丽的辞藻和复杂的长句来展现专业性。",
      "反复强调自己的结论，增加对方的印象。",
      "使用具体的例子和数据来支撑你的论点。",
      "提高说话的音量和语速，以表现出自信。"
    ],
    "correctAnswerIndex": 2,
    "explanation": "文档明确指出，抽象的陈述（如“这项工作很重要”）效果有限。通过提供具体的例子、数据或事实（例如，“项目成功率提升了20%”）来支撑观点，可以使表达更清晰、更有力，从而更容易说服他人。",
    "source": "文档中「三、清晰表达：确保信息准确传递」的“使用具体的例子和数据支持观点”部分",
    "hint": "比起空泛的陈述，什么更能让你的观点显得有理有据？"
  },
  {
    "question": "在处理带有情绪的沟通时，文档建议使用“I”语言（“我感到...”）而非“你”语言（“你总是...”），这样做的主要目的是什么？",
    "options": [
      "将责任完全归咎于自己，以平息事态。",
      "更清晰地表达自己的权威和立场。",
      "表达个人感受而非指责对方，从而减少对方的防备心理。",
      "这是一种更礼貌的说法，但实际效果与“你”语言没有区别。"
    ],
    "correctAnswerIndex": 2,
    "explanation": "使用“I”语言（我感到...）是情商管理中的一个重要技巧。它将沟通的焦点放在表达自己的主观感受和需求上，而不是对他人行为的评判或指责（“你”语言），这有助于避免激发对方的抵触和防卫情绪，使对话更容易导向建设性的解决方案。",
    "source": "文档中「四、情商管理：理解和控制情绪」的“情绪调节与表达”部分",
    "hint": "思考一下，哪种表达方式听起来更像是陈述事实和感受，而不是攻击？"
  },
  {
    "question": "当给予同事工作反馈时，什么样的反馈方式被认为是“建设性的”？",
    "options": [
      "笼统地评价说：“你做得不好，需要改进。”",
      "只表扬做得好的地方，避免提及任何问题，以免伤害对方。",
      "等到年终总结时，将所有问题一并提出。",
      "指出具体的行为问题，并附上可行的改进建议。"
    ],
    "correctAnswerIndex": 3,
    "explanation": "建设性反馈的关键在于“具体”和“可行动”。文档指出，有效的反馈应避免笼统评价，而是要明确指出具体问题所在（例如，“报告中的数据有误”），并提供如何改进的建议，同时也要肯定对方的优点和进步。",
    "source": "文档中「六、沟通中的反馈：建设性反馈的技巧」部分",
    "hint": "有效的反馈不仅要指出“是什么”，更要说明“怎么做”。"
  },
  {
    "question": "在跨文化沟通中，文档强调的首要原则是什么？",
    "options": [
      "坚持使用自己最熟悉的沟通方式，以确保表达的准确性。",
      "假设对方能够完全理解并适应你的文化背景。",
      "了解并尊重不同文化在沟通习惯和价值观上的差异。",
      "尽量避免与不同文化背景的同事进行深入交流，以防产生误解。"
    ],
    "correctAnswerIndex": 2,
    "explanation": "在全球化的工作环境中，跨文化沟通能力至关重要。文档的核心建议是，首先要认识到不同文化有不同的沟通范式（如直接 vs. 间接），并在此基础上保持开放和尊重的态度，而不是将自己的标准强加于人。",
    "source": "文档中「五、跨文化沟通：理解与尊重差异」部分",
    "hint": "面对多样性时，第一步应该是理解和包容，而不是评判。"
  },
  {
    "question": "当职场中出现意见冲突时，文档建议采取哪种策略来有效解决问题？",
    "options": [
      "立即升级冲突，寻求更高层级的管理者介入裁决。",
      "避免情绪化反应，并专注于提出解决方案而非相互指责。",
      "通过冷处理的方式回避冲突，等待其自行消失。",
      "在公开场合与对方辩论，以证明自己观点的正确性。"
    ],
    "correctAnswerIndex": 1,
    "explanation": "解决冲突的有效途径是保持理性和建设性。文档建议，首先要控制情绪，避免让对话升级为争吵。其次，与其纠结于谁对谁错，不如将精力集中在寻找共同点和提出能够解决问题的实际方案上。",
    "source": "文档中「七、冲突解决：有效沟通避免职场冲突」部分",
    "hint": "在冲突中，目标应该是解决问题，而不是赢得争论。"
  }
];
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            const totalQuestions = quizData.length;
            const answeredCount = userAnswers.filter(a => a !== null).length;
            const wrongCount = answeredCount - correctCount;
            const skippedCount = totalQuestions - answeredCount;
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                '<h3>得分</h3>' +
                '<p>' + correctCount + ' / ' + totalQuestions + '</p>' +
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                '<div class="score-card">' +
                '<h3>正确率</h3>' +
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                '<div class="score-card">' +
                '<h3>错误率</h3>' +
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                '<div class="score-card score-details">' +
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                '<tr><td>未答</td><td>' + skippedCount + '</td></tr>' +
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                '</div>' +
                '<div class="report-actions">' +
                '<button id="review-btn">回顾测验</button>' +
                '<button class="primary" onclick="location.reload()">再试一次</button>' +
                '</div>' +
                '</div>';

            let reportEl = document.querySelector('.final-score-container');
            if (reportEl) {
                reportEl.remove();
            }
            quizContentEl.insertAdjacentHTML('beforeend', finalScoreHtml);
            document.getElementById('review-btn').addEventListener('click', reviewQuiz);
        }

        function reviewQuiz() {
            const reportEl = document.querySelector('.final-score-container');
            if (reportEl) {
                reportEl.remove();
            }

            document.querySelector('.quiz-body').style.display = 'block';
            document.getElementById('quiz-footer').style.display = 'flex';
            
            currentQuestionIndex = 0;
            loadQuestion();
            updateNavigationButtons(); // Ensure nav buttons are correctly displayed
        }

        // Event Delegation for options
        optionsListEl.addEventListener('click', (event) => {
            if (event.target && event.target.matches('li.option-item')) {
                // Check if the question has already been answered
                if (userAnswers[currentQuestionIndex] === null) {
                    const selectedIndex = parseInt(event.target.dataset.index, 10);
                    selectOption(selectedIndex);
                }
            }
        });

        prevBtn.addEventListener('click', goToPreviousQuestion);
        nextBtn.addEventListener('click', goToNextQuestion);
        hintBtn.addEventListener('click', showHint);
        
        // 初始加载
        loadQuestion();
      </script>
    </body>
    </html>
  